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Kristina Shkriabina

Kristina Shkriabina

Kristina Shkriabina

Content Marketing Lead @ Flamingo

Ohayo! I run content, SEO, social, and community at Flamingo. Before IT, I worked as a correspondent for Ukraine's Public Broadcasting Company and have a Master's in journalism.

Content by Kristina Shkriabina

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MSP AI Agents

On a five-person desk, reported deployments show $78,000 to $130,000 in annual direct labor savings, roughly 30% fewer escalations, and 15% to 20% better SLA compliance. Broader MSP adoption data adds ticket handling time cut by 45% and five to 12 points of margin, all from reclaimed capacity rather than headcount cuts.

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